Personal Computer Repairs, Upgrades, and Sales


We understand that in today's digital age, your computer is more than just a device; it's an essential tool for work, communication, entertainment, and so much more. That's why we're here - to ensure your technology works flawlessly when you need it most.

What services do you offer for home computers?

We offer a wide range of services, including but not limited to:

·         Computer repair for hardware and software issues

·         Computer upgrades, such as RAM, storage, and graphics cards

·         Virus and malware removal

·         Data recovery and backup solutions

·         Operating system installation and troubleshooting

·         New computer sales and setup

How much does a computer repair or upgrade cost?

The cost of services can vary depending on the nature of the problem or the upgrades required. We offer competitive pricing, and we can provide a free quote after diagnosing your computer's specific issue. We believe in transparent pricing, so you'll always know what to expect.

How long does a typical computer repair take?

Repair times can vary depending on the complexity of the issue. Simple software fixes may take a few hours, while hardware replacements or upgrades might take longer. We strive to complete repairs as quickly as possible without compromising quality.

Do you offer remote tech support for software issues?

Yes, we provide remote tech support for various software-related problems. Our technicians can connect to your computer securely to diagnose and resolve issues without the need for an on-site visit.

How can I contact you?

You can reach our support team by:  

·         Calling our (585) 502-9400

·         Filling out the contact at the bottom of this page

·         Sending an email to info@pickardsolutions.com

Virus and Malware Protection

Having antivirus protection at home is essential because it keeps your computer safe from viruses and other nasty stuff that can mess it up. It safeguards your personal info, like passwords and important documents, from being stolen. Plus, it prevents your computer from becoming a pawn in cybercriminals' schemes and helps you browse the web without stumbling into dangerous sites or downloading sketchy stuff. So, it's like having a digital bodyguard for your device, giving you peace of mind and keeping your online world safer.

What is Kaspersky Small Office Security (KSOS), and how can it help protect my home computers?

KSOS is a comprehensive cybersecurity solution designed for small businesses, but it can be beneficial for protecting home computers as well. It offers robust antivirus and anti-malware protection, helping to shield your home devices from viruses, ransomware, and other online threats.

Can KSOS protect multiple devices in my home?

Yes, KSOS allows you to protect multiple devices, including computers, laptops, smartphones, and tablets, all under one license. This makes it convenient for safeguarding all your family's devices from a single security solution.

What features does KSOS offer for home users?

KSOS provides various features, such as real-time scanning, automatic updates, and firewall protection. It also includes tools to secure online payments, protect your personal information, and block phishing attempts, ensuring a safe online experience.

Does KSOS offer parental control features for home users?

Yes, KSOS includes parental control features that help you manage and monitor your children's online activities. You can set time limits, block inappropriate content, and track their device usage to ensure a safe online environment.

Does KSOS provide regular updates to protect against new threats?

Yes, KSOS continually updates its antivirus and threat detection capabilities to keep up with the latest cybersecurity threats. This ensures that your home computers are protected against emerging risks.

File Backups with TODO Home


Backing up your home computer is crucial because it safeguards your valuable data from loss or damage. Whether it's important documents, cherished photos, or personal files, unexpected events like hardware failures, malware attacks, or accidental deletions can result in irretrievable data loss. Regular backups ensure that you can recover your files and restore your system to a working state, providing peace of mind and minimizing the impact of unforeseen disasters on your digital life.

What is EaseUS Todo Backup?

EaseUS Todo Backup is a comprehensive data backup and recovery software designed to protect your valuable data, including files, system, disk, and partitions. It provides various backup and recovery solutions for both home and business users.

What types of backups can I perform with EaseUS Todo Backup?

You can perform various types of backups, including full system backup, disk/partition backup, file backup, and smart backup. These options allow you to choose the best backup method for your needs.

Is EaseUS Todo Backup compatible with my operating system?

EaseUS Todo Backup supports Windows operating systems, including Windows 10, 8.1, 8, 7, XP, and Vista. There is also a version available for Windows Server editions.

File Recovery

We specialize in file recovery services, rescuing data from corrupt, deleted, and reformatted storage devices. Our expertise also extends to mitigating the effects of ransomware attacks, helping individuals and businesses save the day by restoring critical information that would otherwise be lost.

What is file recovery, and when might I need it?

File recovery is the process of retrieving lost, deleted, or inaccessible files from your computer or storage devices. You might need it when you accidentally delete files, your storage device becomes corrupted, or you lose data due to hardware failure or software issues.

What are the common reasons for data loss at home?

Common reasons include accidental deletion, formatting errors, malware attacks (like ransomware), hardware failure (e.g., a failing hard drive), and software glitches.

Can I attempt file recovery on my own?

Yes, you can try DIY file recovery using data recovery software. However, for complex cases like physical damage to storage devices, it's advisable to seek professional help to prevent further data loss.

Can I recover data from a damaged or corrupted hard drive?

Yes, data recovery services can often retrieve data from physically damaged or corrupted drives. Professionals have specialized tools and techniques for such situations.

What should I do immediately after realizing I've lost data?

Stop using the affected device to prevent overwriting data. If it's a hardware issue, turn off the device and seek professional help. If it's a software-related issue, use reliable data recovery software as soon as possible.

What should I do if I suspect a ransomware attack has encrypted my files?

Isolate the affected device from your network, do not pay the ransom, and consult with a cybersecurity professional. They may be able to help decrypt your files or advise on the best course of action. Remember that the key to successful data recovery is acting promptly, using reliable tools or services, and maintaining regular backups to prevent future data loss.

Having trouble with your home computer?