MANAGED IT DONE RIGHT
We provide fast and responsive support, because your business is our top priority.
Why Managed IT Services?
Managed IT Services give you the benefits of an IT department, at a fraction of the cost.
We can help you standardize the technology you use to run your business and introduce IT best practices to keep things running smoothly.
Onsite and Remote Support
You can reach us on the phone, through email, or from our support portal. We will provide our support either in person, or with secure remote access tools, depending on your needs.
Infrastructure Management
This includes:
24/7 remote monitoring of your servers and network devices.
Monthly patching, scheduled reboots, and performance optimization.
Maintaining network stability.
All aimed at reducing down time and increasing productivity.
Desktop and Application Management
This includes:
Monthly patching and performance optimization.
Storage health and capacity monitoring.
Office and Office 365 management.
Anti-virus and vulnerability management.
All aimed at increasing user productivity and stability while reducing overall frustration.
Backup Management
This includes:
Help reduce data loss by using Acronis Cyber Protect suite, backup user data on desktops, entire servers, and data stored in Microsoft 365 or G-suite services. Backups are stored on your network and in the cloud ensuring maximum availability of your data in the event of a disaster.
Regular testing to verify integrity of your backups.
All aimed at reducing occurrences of data loss due to hardware failure, file corruption, and accidental deletion.
Cyber Security
This includes:
Regular vulnerability scans and compliance audits.
Identity and access management.
Anti-virus monitoring and response.
Password Management tools.
All aimed at reducing unauthorized access and data theft while ensuring customer information stays private.
Vendor Management
This includes:
Managing issues and relationships with your Internet Provider.
Printer and Copier vendors.
Phone System vendors.
Security providers.
Software vendors.
Asset Management
This includes:
Equipment purchases.
Warranty management and renewals.
Inventory Management.
Hardware replacement and RMA’s.
Our relationships with Ingram Micro, Dell, and HPE allow us to offer best in-class hardware solutions for your business.
Strategy and Budgeting
This includes:
Ongoing discussions about your business needs, plans you may have, additional opportunities for improvement.
Opportunity to help plan future IT spending, including hardware and application upgrades or new services.
All aimed at making sure you are getting the most out of your IT investments.
Project Management
This includes:
Project tracking and reporting.
Hardware refreshes.
System and application upgrades.
New builds.
Cloud and email migrations.
OUR MANAGED SERVICES OFFERINGS
Startups and Entrepreneurs
Designed for newer businesses with less than 5 employees.
Monthly Patching
Managed Endpoint Protection
Microsoft 365 or Google Workspace backups
Pay-As-You-Go IT Support
Ideal for companies with a limited budget. We design smart solutions that give you the most value for your investment.
Fully customizable service built to your unique needs
Hourly remote and on-site support
Only pay for the services and support you use
Modern Workplace
Designed for the Hybrid and Remote workforce. We built this package to include everything you need to run your business no matter where you or your staff are.
Microsoft 365 Business Premium
Windows 365 Cloud PC
Email Security
Endpoint Security
Microsoft 365 Security
Mobile Device Management
Microsoft 365 Cloud Backups
Password Manager
Fully Managed IT Services
Ideal for companies who want to get the most out of their IT support. You get peace of mind knowing we have our eye on things.
System Management
Device Monitoring
Remote and On-site support
Endpoint Security
Email Security
Network Security
Environment Health Checks
IT Budget Management
Monthly Patching