We provide fast and responsive support, because your business is our top priority.

You can reach us on the phone, through email, or from our support portal.  We will provide our support either in person, or with secure remote access tools, depending on your needs. 

This includes:

• 24/7 remote monitoring of your servers and network devices.
• Monthly patching, scheduled reboots, and performance optimization.
• Maintaining network stability.  

All aimed at reducing down time and increasing productivity.  

This includes:

• Monthly patching and performance optimization. 
• Storage health and capacity monitoring. 
• Office and Office 365 management.
• Anti-virus and vulnerability management. 

All aimed at increasing user productivity and stability while reducing overall frustration.

This includes:

• Help reduce data loss by using Acronis Cyber Protect suite, backup user data on desktops, entire servers, and data stored in Microsoft 365 or G-suite services.   
• Backups are stored on your network and in the cloud ensuring maximum availability of your data in the event of a disaster.   
• Regular testing to verify integrity of your backups. 

All aimed at reducing occurrences of data loss due to hardware failure, file corruption, and accidental deletion.  

This includes:

• Regular vulnerability scans and compliance audits.   
• Identity and access management.   
• Anti-virus monitoring and response. 
• Password Management tools.

All aimed at reducing unauthorized access and data theft while ensuring customer information stays private. 

This includes:

• Managing issues and relationships with your Internet Provider.
• Printer and Copier vendors.
• Phone System vendors.
• Security providers.
• Software vendors.  

This includes:

• Equipment purchases.
• Warranty management and renewals.
• Inventory Management.
• Hardware replacement and RMA’s.

Our relationships with Ingram Micro, Dell, and HPE allow us to offer best in-class hardware solutions for your business.  

This includes:

• Ongoing discussions about your business needs, plans you may have, additional opportunities for improvement.   
• Opportunity to help plan future IT spending, including hardware and application upgrades or new services. 

All aimed at making sure you are getting the most out of your IT investments.

This includes:

• Project tracking and reporting.
• Hardware refreshes.
• System and application upgrades.
• New builds.
• Cloud and email migrations.